PICAS, the Personal Injury Claims Assessment Service run by the ISO, has been shortlisted by the BCS UK IT Industry Awards 2010 in the Consumer IT Innovation of the Year category.
The awards recognise individuals and organisations that have deployed innovative IT solutions over the past year. PICAS has completely digitalised the personal injury claims process and as a result processing time has been drastically reduced. The normal time frame for an insurance claim is just under a year but with the PICAS solution this reduces to a personal injury compensation settlement in around 133 days.
The director of client services at ISO said that it has become increasingly important to digitise processes in order to meet the time requirements set down by the Ministry of Justice. PICAS helps all parties including personal injury solicitors and insurance companies.
The service was developed together with medical professionals, medical negligence solicitors, personal injury lawyers and insurers and reduces the need to transfer a lot of paper documentation between interested parties.
Meanwhile, the National Accident Helpline is disappointed with some of the aspects of Lord Young’s review into the so called compensation culture that exists in the UK. In fact they say government figures show that personal injury at work claims that cite employer liability have dropped from 219,183 in 2000 to 78,744 this year – a fall of 69%.
The National Accident Helpline welcomes moves to rid the industry of cowboys but stresses that access to justice should not be denied to people in genuine need.
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